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Shipping
US Domestic Orders
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Orders ship via USPS Priority Mail or UPS Ground, unless otherwise specified
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P.O. Box addresses and APO/FPO deliveries ship via USPS Priority Mail
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Orders are processed for shipment within 48 hours
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Orders received Friday after 1 pm Pacific Westcoast Time will ship Monday
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Orders received Saturday or Sunday will be processed and shipped on Monday
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No orders are processed or shipped on U.S. national holidays
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Allow 5 - 7 days for domestic delivery, excluding Alaska, Hawaii, APO/FPO
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Overnight and 2-Day delivery is available upon request for orders placed by noon Pacific Time (PST)
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Orders shipped via USPS or UPS can conveniently be tracked online
Canadian Orders
Foreign Destinations
- You may calculate shipping charges online when placing an order or contact us for specific details at nc@newcreationapparel.com
Taxes & Duties
- Depending on the country of residence, additional taxes and duties may be assessed. Those charges are not reflected in the shipping charges. Duties and taxes for the account of the customer.
Returns and Exchanges
In case you are not 100% satisfied with your purchase, return it for an exchange or full refund within 30 days. Returned items must be unworn, unwashed and with original tags.
For health and hygiene reasons, Silk Comforters (bedding items) are un-returnable by law unless they are unopened and unused.
Customers are responsible to insure and securely ship the returned product. We do not accept COD deliveries.
Return Steps
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Enclose the original sales receipt to ensure your account is properly credited
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newCreation LLC – Customer Returns
2950 Newmarket Street
Suite 101 , #233
Bellingham , WA
98226-3872
USA
An exchange will be shipped within 48 hours of receipt of the returned item or your return will be credited back to the original method of payment.
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